Specialty Practice

Issues

We bring together thoughtful strategy and flawless execution to protect our clients and mitigate risk. We are brand protectors.

#1

Ranked crisis management agency by Black Book, 2017 + 2018

1000+

Completed engagements in issues, crisis communications, & payor relations

49

States where we’ve managed local issues

What we do

We have worked with hundreds of hospitals and health systems on complex issues, so we know the challenges healthcare organizations face inside and out. At Revive, our issues team helps clients overcome perceived and real issues that may directly impact reputation, negatively affect business objectives, and jeopardize their license to operate today, tomorrow, and in the future.

Issues management capabilities

We help clients navigate issues that pose reputational, operational, or financial threats to their business. Our capabilities include:

  • Crisis & issues management
  • Mergers & acquisitions
  • Investor relations & IPO
  • Payor negotiation communications
  • Litigation communications
  • Media strategy
  • Adverse patient outcomes
  • Crisis communications playbooks

  • Union & labor issues
  • Operation crises
  • Data breaches
  • Media training
  • Scenario planning
  • Layoffs/RIFs
  • Stakeholder engagement
  • Activism preparation
  • Reference based pricing
  • Surprise billing
  • Price transparency
  • Regulatory discipline
  • Staff misconduct
  • Public affairs

Key focus: 2030 Reputational Risk Assessment

Health systems are facing an acceleration of new and ominous reputational risks. How you prepare for them now will shape your success over the coming years. With this in mind, Revive has developed a comprehensive 2030 Reputational Risk audit and roadmapping engagement that evaluates political, value, expertise, and health gap risks to help your organization understand and plan for the future.

We’ve worked with the best brands

Our integrated approach

1

Recognize

Having worked with hundreds of healthcare organizations, we’ve seen almost everything. What’s the same – or different – about your situation?

2

Ready

With decades of experience, we have the niche know-how to act quickly. We prepare a comprehensive response for the immediate issue at hand, as well as through contingency planning.

3

Respond

Clearly articulate the position and facts quickly and accurately, to establish trust and enhance credibility.

4

Resolve

Reassess the situation constantly to be prepared and nimble after the response, and change messaging if needed.