In the next era of No Normal, the stakes will be higher
Back in summer 2020, which feels like about 25 years ago, we started talking about the No Normal period we found ourselves in at the time. Everyone was asking: when…
Public trust in the vaccine depends on what happens inside your hospital
With news of the efficacy rates from Moderna, Pfizer, AstraZeneca trials have vaccines in the spotlight. This is welcome news as the biggest surge is happening across the country, putting…
Ten COVID-19 vaccine considerations for hospital communicators
Since COVID-19’s dramatic entrance on U.S. soil in March, we’ve hoped for an expedited vaccine process that can save lives and help our society’s economy and norms stabilize. Yet, the…
The Fight Against Health Misinformation: The Time Is Now
With the spread of COVID-19 came the spread of health misinformation — faster and more furiously than ever before. We’ve seen false guidance about how to prevent the novel coronavirus, viral…
Cherry-picked data, price transparency, and what it means for your system
By now, most of you may have seen that RAND released the most recent study in their Employer Hospital Price Transparency Project, called RAND 3.0. The study is meant to assist…
Price transparency rule: hope is not a strategy
There are about 100 days until CMS’s new price transparency rule goes into effect. While health systems and the American Hospital Association hope that their ongoing legal challenges will provide…
The five principles of The No Normal
In late June, we introduced the concept of The No Normal, our perspective on the impact of COVID-19 on the healthcare industry. As we look to begin a new blog…
Hospitals Save Our Lives. How Do We Save Them? Part Four
Payor Contracting in the Post-COVID-19 World How can payors help hospitals recover from the financial devastation of the pandemic? Media coverage today is focused on how hospitals are responding to…
